منشور: 2026-09-27

EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA

Bruce Mwiya، Patricia Phiri، Bernadette Kaulungombe، Maureen Kanchebele-Sinyangwe، Timmy Kasonde

27-55

INVESTIGATING THE ANTECEDENTS OF EMPLOYEE TURNOVER INTENTIONS IN THE HOSPITALITY INDUSTRY: EVIDENCE FROM KITWE, ZAMBIA

Bruce Mwiya، Panji Mikandu، Roy Manchisi، Moffat Chawala، Simasiku Mufalali ، Bernadette Kaulungombe، Mukwakiluki Mundia ، Regina Muduli

56-85