«EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA» (2026) Kwame Nkrumah University Multi-Disciplinary Journal - Zambia, 3(3), p. 27–55. Disponible a: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144 (Consulta: 3 novembre 2026).