« EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA » (2026) Kwame Nkrumah University Multi-Disciplinary Journal - Zambia, 3(3), p. 27–55. Disponible sur: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144 (Consulté le: 3 novembre 2026).