« EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA », KNUMJ, vol. 3, nᵒ 3, p. 27–55, sept. 2026, Consulté le: nov. 03, 2026. Disponible sur: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144