「EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA」, KNUMJ, vol. 3, no. 3, pp. 27–55, 9月 2026, 参照: 11月 03, 2026. 入手先: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144