“EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA”, KNUMJ, vol 3, 호 3, pp 27–55, 9 2026, 접근된: 11 02, 2026. Available at: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144