«EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA», KNUMJ, vol. 3, n.º 3, pp. 27–55, set. 2026, Acedido: nov. 03, 2026. Disponível em: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144