„EXAMINING DETERMINANTS OF CUSTOMER SATISFACTION IN MOBILE MONEY SERVICES SUB-SECTOR: EVIDENCE FROM KITWE, ZAMBIA“ (2026) Kwame Nkrumah University Multi-Disciplinary Journal - Zambia, 3(3), str. 27–55. Dostopno na: https://accessjournal.nkrumah.edu.zm/index.php/knuj/article/view/144 (Pridobljeno: 2 november 2026).